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Session 10

Relevance and User Needs

chair:Helena Cordeiro - Statistics Portugal

Abstracts


Measuring Relevance of Statistical Information
Magda Ribeiro, Vera Morais - Statistics Portugal

Presentation


Communication with Users in the Czech Statistical Office
Petra Kuncova - CZSO, Czech Republic

Presentation


Satisfying User and Partner Needs - the Use of Specific Reviews at Eurostat
Colin Stewart, Claudia Junker, Alexander Makaronidis, Inna Steinbuka - Eurostat (European Commission), Luxembourg

Presentation...............Paper


User Satisfaction Surveys in Eurostat and in the European Statistical System
Pierre Ecochard, Martina Hahn, Claudia Junker - Eurostat (European Commission), Luxembourg

Presentation...............Paper


The System of Customer Satisfaction Surveys and Calculation of the Customer Satisfaction Index in Statistics Lithuania
Audrone Miškiniene, Bronislava Kaminskiene - Statistics Lithuania

Presentation...............Paper