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Session 27

Quality Management

chair: Maria João Zilhão - Statistics Portugal

Abstract


Eustat Management Strategy based on Total Quality and Excellence
Leena Raittinen - Statistics Finland


Presentation...............Paper



Improving Quality in Management of NSI Staff Training&Learning
Silvio Stoppoloni, Manuela Cimbelli, Federica Navarra, Antonio Ottaiano - Istat, Italy



Presentation



Implementation of EFQM Excellence Model in Statistics Estonia and Lessons Learned
Remi Prual - Statistics Estonia


Presentation



Examining the Development and Practice of Quality Management at the UK Office for National Statistics, Using both Linear and Non-Linear based Thinking
Karen Williams - Office for National Statistics, UK


Presentation



Associated paper


Project Methods and Tools in Statistics Finland
Sirkku Mertanen, Statistics Finland


Paper